If you need to return or exchange an item, we will accept returns within 14 days from installation date.
Return for Refund
Credit amount will be calculated as follows:
- Credit less all shipping charges incurred.
We will issue refund by Credit Card credit or Google Checkout direct credit.
Damage Claims
If your shipment has arrived with undisclosed damages or you have received incorrect item, please contact us. We may issue full refund or ship a replacement at our expense.
1. Contact us: (415)729-5977 Monday through Friday 9 AM - 6 PM and Saturday 9 AM - 4 PM
2. Return item(s) to our warehouse:
Attention: Returns
Bay Tires
214 Shaw Rd #9
So San Francisco, CA 94080
Your comments are important. Please tell us why you are returning the tires.
14-Day Warranty
14-Day Warranty applies to "used" tire purchases only. We will cover any damage under normal wear condition and issue full refund, including shipping charges. All claims must be made within 14-Days after installation date.